Keyholder - Woodland Plaza Rack

Job Description The ideal Key Holder is motivated, detail oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards. Responsibilities Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do Lead by example – set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day Support employees to deliver outstanding customer service by teaching and training Share your love of fashion and tell customers all about upcoming events, Nordstrom gift cards, Nordstrom Rewards program and mailing list Assist in maintaining selling floors and stockrooms organized Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed Assist in maintaining clean and organized selling floors and stockrooms Qualifications A high level of ownership, accountability, and initiative The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues The ability to quickly adapt to new initiatives, concepts, and services within the store Proven success in working in a fast-paced environment with the ability to multi-task The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more Physical Requirements Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers Frequent use of hands for grasping, fine manipulation, pushing and pulling Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Pay The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. Pay: $17.15 - $17.85 hourly Benefits Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources Legal & EEO Notices For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. #J-18808-Ljbffr FashionUnited