Head Manager

SNIPES Head Manager

Salary: $19.92 - $29.35 per hour

SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide.

SNIPES has always kept an ear to the streets to create a meaningful impact in the communities we serve. Through our community program "SNIPES serves" and its localized approach we support the needs of our communities, empower, and celebrate our dynamic culture.

The Head Manager is responsible for managing the staff and all aspects of store operations within their home store to ensure the achievement of company objectives.

• Communicate the stores operational goals and directives to maximize the store teams contributions towards meeting the sales plan
• Complete schedules, operational tasks, visual merchandising and follow processes within specified timelines
• Ensure the payroll budget is met without compromising our customers' expectations
• Partner with District Manager and/or Human Resources on associate relations issues, which may include situations where termination may be warranted
• Actively participate in store meetings and conference calls to foster innovative thinking, identify opportunities and business observations; communicate best practices and determine solutions through open and honest dialogue
• Responsible for building a strong team that delivers sales and profit results
• Provide honest and effective leadership with integrity that builds a performance-driven culture
• Motivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performance
• Identify the development needs of the individuals/team and trains to the knowledge and skills required. Maintain further development through ongoing and consistent coaching
• Recognize desired behaviors and deals effectively with poor performance situations through coaching to win with constructive and developmental feedback
• Identify succession opportunities with associates who demonstrate the ability and willingness to progress and works with them to develop their capabilities towards next level advancement

Key Partners:

• Store Management
• Human Resources
• District Manager
• Asset Protection

Qualifications:

• Must be at least 18 years of age
• 2+ years of previous experience as a retail manager
• High School Diploma or equivalent; College degree a plus but not required
• Able to respond to store alarm problems as needed
• Excellent communication and organizational skills
• Strong drive to achieve results
• Takes initiative and has problem solving skills
• Candidate will be required to stand for long periods of time throughout their shift.
• Lifting between 15-30 pounds.

Skills & Cultural Success Factors:

• Enthusiasm for the brand
• Strong customer service skills
• Excellent communication skills
• Strong problem solving skills
• Team player with the ability to lead a team
• Disciplined and self-motivated
• Goal oriented
• Adaptable and flexible
• Fast learner

Benefits with SNIPES:

• Generous Employee Discount
• Paid Holidays
• PTO (Paid Time Off)
• Bonus Plan
• Affordable Health Insurance
• Retirement Contributions

SNIPES USA and all its subsidiary Companies are equal opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any Federal or State laws.