Central Intake Coordinator

Position Overview As our Central Intake Coordinator, you will make a difference by performing intake functions including clinical and financial review of all referrals as designated by hospital assignment, which includes submitting insurance benefit verifications and prior authorizations. Additionally, in this role you will approve or escape referrals based on clinical or financial capabilities of each campus. You will collaborate with multiple referral sources including hospital systems, case managers and individual facility leadership team at a minimum. Roles and Responsibilities Monitor hospital portals for new referrals, confirm receipt of referral in portal. Coordinate the initial intake and clinical assessment of each referral received, and work referrals to green, yellow, or red-light status. Communicate received referrals with corresponding hospital liaison for further follow up. Send all received referrals for benefit verification. Document all received referrals in the Customer Relationship Management software. Utilize portals for documentation of status of each referral (accepted, denied, considering). Escalate clinical yellow light referrals to campus clinical support for clinical determination. For referrals not Medicare A primary, work up med cost out and send to Divisional Vice President for approval as required. Evaluate referral to be assigned to the appropriate campuses based on payer source and bed availability. Support sales throughout initial referral process. Other duties as assigned. Qualifications Education: Associate Degree Experience: 3-5 years Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. Location Trilogy Health Services 303 N. Hurstbourne Parkway Louisville, KY Benefits Competitive salaries and weekly pay 401(k) Company Match Mental Health Support Program Student Loan Repayment and Tuition Reimbursement Health, vision, dental & life insurance kick in on the first of the month after your start date First time homebuyers' program HSA/FSA We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. #J-18808-Ljbffr