Crew Member

Job Description

Job Description

Wingstop Crew Member Job Description

Job Posting: Wingstop Crew Member – Delivering Flavorful Experiences

Position: Crew Member

Company: Sizzling Platter LLC

Location: Gastonia , NC

Job Type: Full-Time / Part-Time

About Us

Wingstop is more than a restaurant — it is a full-on flavor experience.

Since 1994, we have been serving fresh, made-to-order wings that keep guests coming back. Our mission is simple: serve the world flavor through great food and unforgettable service.

At Wingstop, every role matters. Whether you are working the line or supporting guests, you are part of a fast-paced, team-driven environment where bold flavor and great service come together.

Position Summary

The Crew Member plays a key role in delivering an exceptional guest experience and high-quality food. This position may work in front-of-house, back-of-house, or across both areas depending on business needs.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

As a Crew Member, you will:

• Provide friendly, accurate, and efficient service to guests in person and over the phone
• Prepare food according to Wingstop standards, including cooking, saucing, and plating menu items
• Follow all food safety, sanitation, and cleanliness standards
• Maintain a clean, organized, and safe work environment
• Operate kitchen equipment and point-of-sale systems as trained
• Work collaboratively with team members to meet operational goals
• Assist with restocking, inventory, and basic cleaning duties
• Adapt to varying responsibilities during shifts based on business needs

Preferred Qualifications

• Previous restaurant or customer service experience preferred, but not required
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Dependable, punctual, and team-oriented
• Availability to work flexible hours, including evenings, weekends, and holidays

Compensation

Pay Range: $13 per hour – $14 per hour

Actual compensation will vary based on factors such as experience, skills, qualifications, location, and business needs.

This position is eligible for applicable minimum wage laws, and compensation will comply with all federal, state, and local wage requirements.

Benefits

Eligible employees may have access to the following benefits, subject to plan terms and eligibility requirements:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid time off (where applicable under state/local law)
• Professional Development Program

Physical Requirements

This position requires the ability to perform the following, with or without reasonable accommodation:

• Stand and walk for extended periods
• Lift and carry up to 50 pounds
• Bend, reach, stoop, and kneel frequently
• Perform repetitive motions (including hand and wrist movements)
• Work in a fast-paced, high-temperature kitchen environment

Work Environment

This role operates in a restaurant environment with exposure to heat, noise, and kitchen equipment. Crew Members must follow all safety procedures and use appropriate protective equipment where required.

Equal Employment Opportunity

Sizzling Platter is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

Additional Information

This job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Duties may change at any time based on business needs.

Employment is at-will where permitted by law.