SENIOR CLERK

Requisition No: 875075


Agency: Department of Health

Working Title: SENIOR CLERK - 64058720

Pay Plan: Career Service

Position Number: 64058720


Salary: $37,000 -39,000


Posting Closing Date: 06/12/2026


Total Compensation Estimator Tool

Job posting category: Open Competitive

Your Specific Responsibilities:

Lead billing clerk and responsible for all dental superbills at Yulee Dental, Hilliard Dental, and school-based preventive programs.

Ensure the client's insurance has been verified and client is eligible for services, and the insurance information is imputed in HMS, correct billing codes have been posted and billed for in HMS.

Responsible for assisting in researching causes of denied claims from Third Party insurances.

Responsible for collecting and receipting of all established fees collected from the dental clinics and mailing out statements when necessary.

Responsible for registering clients in HMS and Dentrix and pulling the appropriate records, prepare the necessary forms for the clinics. Scanning client records into electronic oral health records.

Responsible for the ordering of all office and housekeeping supplies for dental program.

Answering phones, making appointments when needed. Type other general and routine correspondence and documents.

Required Knowledge, Skills, and Abilities:

• Ability to write sentences and paragraphs in work related documents
• Knowledge to problem solve
• Ability to talk to others to effectively convey information
• Ability to find ways to structure or classify multiple pieces of information
• Skill to weigh the relative costs and benefits of a potential action
• Knowledge to determine the kind of tools and equipment needed to do a job
• Ability to use logic and analysis to identify the strengths and weaknesses of different approaches
• Ability to listen to what other people are saying and asking questions as appropriate
• Ability to adjust actions in relation to others' actions
• Knowledge of instructional methods and training techniques including curriculum design principles
• Knowledge of computer software including applications

Qualifications:

Minimum:

• Valid driver's license
• High School Diploma or Equivalent
• Knowledge of clerical administration
• Proficient in using Microsoft Office Suite
• Must be able to bend, squat, or stand for prolonged time, and lift items up to 50 pounds
• Multitask in a high paced clinic

Preferred:

• 2 years' experience in a dental clerical position
• Bi-lingual in English and Spanish
• Proficient with Eaglesoft or Dentrix
• Knowledge of dental insurance and billing

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Yulee, Hilliard, and various places in Nassau County, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.


Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.


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