Experienced Automotive Service Manager

Responsive recruiter

Ice Cold Air Discount Auto Repair is a FL Based Automotive Repair Franchise with 14 locations throughout Hillsborough, Pinellas, Pacso, Hernando and Citrus Counties. We specialize in Automotive AC Repairs while performing all repairs on All Makes and Models of Automobiles. All locations are independently owned and operated.

Our work environment includes:

• Advancement opportunities
• Great Pay
• Hands On Training
• Paid Holiday
• Paid Vacation
• Franchise Ownership

An Automotive Service Manager manages the Repair Shop and handles customer service interactions, reports, and repairs. The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers. Service Managers are a pivotal role in the Ice Cold Air Discount Auto Repair company. They are expected to increase gross shop sales and profits.

Responsibilities:

- Manage and oversee the daily operations of the automotive service center

- Ensure that all customer needs and concerns are addressed in a timely and professional manner

- Develop and implement sales strategies to increase revenue and profitability

- Manage and train a team of service technicians and support staff

- Monitor and maintain inventory levels of parts and supplies

- Implement and enforce safety procedures and protocols

- Perform quality control inspections of repairs and maintenance services

- Maintain accurate records and reports on service center operations

- Ensure compliance with all company policies and procedures

Are you a tech savvy self starter looking for a great opportunity? Join a growing Automotive Repair Company that values their relationships. If you have excellent communication skills, love building relationships and thrive at building a business the old fashioned way, by doing good business and building value we are looking for you.

Experience in sales is a crucial requirement for this job. Your ability to effectively communicate and negotiate with clients will be a key factor in achieving success in this role. We are looking for someone who has a proven track record of exceeding sales targets and delivering outstanding customer service. If you have what it takes to drive sales and build strong relationships with customers, we encourage you to apply.

Must be able to manage people and processes. Must be emotionally mature and able to diffuse tense situations. Must have a positive disposition and love taking care of people. We are looking for someone who takes pride in their job and is looking to be a part of a winning team.

Pay is Base + Commissions tied to enhanced customer engagement trackable by car count, average repair order and customer satisfaction.

Initial Schedule is 6 days a week Monday - Friday 7:30 am- 5:30 pm Saturday 7:30 am - 2:30 pm

This position is great for Service Managers with:

• Experience in Independent Repair shops
• Strong background in automotive service and repairs
• Computer literacy is required
• Proven Track Record in Sales
• Service Writing Experience
• People Management Experience

Requirements: - High school diploma or equivalent; technical degree or certification preferred - Minimum of 5 years of experience in automotive service and repairs - Proven track record in sales and people management - Strong leadership and communication skills - Knowledge of automotive technology, tools, and equipment - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in Microsoft Office and other computer programs - Valid driver's license and clean driving record

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement

Day range:

• Monday to Friday
• Every Saturday

Shift:

• 10 hour shift
• Day shift

Ability to Relocate:

• Zephyrhills, FL: Relocate before starting work (Required)

Compensation: $1,200.00 per week

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Careers at Ice Cold Air® Complete Auto Repair

Ice Cold Air® was built on the foundation of a family-owned and operated auto repair shop, and we still live by those same values more than 40 years later. Our story dates back to 1969, when our founder opened a shop in Orlando, Florida calibrating speedometers, and growing into the honest, reliable discount auto repair brand we are today.

At Ice Cold Air® Complete Auto Repair, we strive to be the employer of choice in the auto repair industry at every level. We are always looking for talented, motivated people who take pride in their work and care about customers.

Who we hire:

• Automotive Technicians

• Service Advisors and Service Managers

• Shop Managers and Future Franchise Owners

• Support and Administrative Roles

What you can expect when you join us:

• A family-oriented, team-first culture

• Opportunities for career growth and advancement (including franchise ownership paths)

• Ongoing training and professional development

• The chance to make a real impact in your shop and your community

If you’re passionate about cars, customer service, and doing the right thing, we’d love to talk with you. Apply today and help us write the next chapter of the Ice Cold Air® story.