Senior Product Manager

Why Great Gray?

At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us.


The Role

Great Gray is looking to add a Senior Product Manager to our Product - Technology Team to own the strategy and execution for a key segment of our retirement investment ecosystem. This role sits at the intersection of deep stakeholder relationships, data quality, and measurable product outcomes - responsible for shaping the roadmap, driving delivery, and building the internal and external context that makes product decisions sharper. This is a high-ownership role. You will run your own initiatives end-to-end, from problem framing through instrumentation, while also functioning as a critical connective layer between channel stakeholders, engineering, and design.

Location

This position will work from our Boston, MA office. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

Responsibilities

• Own initiatives for your area: making prioritization, scope, and sequencing calls, writing specs, defining and owning success metrics and instrumentation, and connecting product decisions to measurable outcomes for both channel stakeholders and the broader platform
• Gather and synthesize customer insights, market research, and data to make informed product decisions
• Build working relationships with internal and external stakeholders in your channel: translating those relationships into problem space insights, sharp requirements, and effective decisions
• Partner with engineering, design, and data to shape how problems get framed and what success looks like
• Represent your channel in cross-functional conversations - communicating tradeoffs and product decisions clearly to both technical and non-technical audiences
• Complete other related duties as assigned

Qualifications & Experience

• Bachelor's degree and 8+ years of product management experience, with demonstrated ownership of complex initiatives in a fintech, wealthtech, or data-intensive B2B SaaS environment
• Proven track record of driving end-to-end delivery - from discovery and problem framing through instrumentation and adoption
• Enough fluency in API architecture, data systems, and integration patterns to engage credibly with engineering and identify where technical gaps are creating product limitations
• Experience building stakeholder relationships that produce better product decisions - not just gathering feedback, but co-defining problems and shaping solutions with the people who have the context
• Has built a metrics practice from scratch - defined what good looks like, instrumented the signals, and used the data to sharpen prioritization
• Comfortable making good decisions with incomplete information in a fast-moving, low-process environment where building and using the infrastructure often happen at the same time.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Comfortable navigating ambiguity.
• Entrepreneurial mindset to bring best practice ideas to the team.
• Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration.

Base Pay Range*

$150,000-$180,000

*This base pay range is subject to change and may be modified in the future.

The pay range displayed above is the base pay compensation range that Great Gray expects to pay for this position at the time of this posting. Individual compensation within this range, or that may warrant a provision for pay beyond this range, depends on multiple factors, including, but not limited to, candidate's prior education and relevant work experience and training as well as position location and local market demands. Our pay-for-performance culture also includes participation in an annual incentive bonus plan for this position which is not included in the 'Base Pay Range' noted above.

Benefits

We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are:

• Be an integral part of a high-growth organization!

• Competitive compensation package

• Group medical, dental and vision insurance

• Employer-paid life and disability insurance

• Annual well-being stipend

• Eligible employees may also contribute to a 401(k) plan with an advantageous employer contribution model, upholding our mission to support our employees in retirement

Company Background

Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts ("CITs"), with over $370 billion in CIT assets under management, across more than 1,020 funds. We proudly work with more than 80 subadvisors, including leading firms such as AllianceBernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James.


CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401(k)s. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront.

Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market.

Madison Dearborn Partners ("MDP") purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP.

Investor Background

MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $37 billion and has completed over 160 platform investments across nine flagship funds. MDP invests across five dedicated industry verticals, including financial services, healthcare, technology and government services.

Equal Employment Opportunity Policy

Great Gray Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.

Accommodation Statement

Great Gray is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or need to request an accommodation for any part of our application or interview process, please contact us at: [email protected]