Senior Operations Maintenance Planner

Senior Operations Maintenance Planner

The Senior Operations Maintenance Planner has end-to-end accountability for maintenance planning, schedule integrity, and operational readiness for assigned sites or campuses. The role balances preventive maintenance requirements, vendor capacity, site risk posture, and operational constraints to ensure maintenance and drill activities are sequenced and executed safely, consistently, and without undue risk to uptime. The Planner actively challenges inputs, adjusts timing, and escalates risk based on real-time site conditionsenforcing planning discipline, standardization, and risk-based prioritization across internal teams and third-party vendors to identify and support stable, predictable operations.

Maintenance Planning & Execution

Ownership of site or multi-building maintenance calendars, including sequencing and prioritization.

Authority to approve, defer, or re-sequence preventive maintenance based on risk, readiness, or site conditions.

Ownership of all maintenance demands across buildings and systems.

Accountability for ensuring maintenance execution aligns with uptime protection strategies, not just compliance.

Ownership of maintenance backlog health, aging, and corrective prioritization.

Oversight of vendor work schedule and ensuring acceptable timeline to proceed.

Enforce planning standards, documentation quality, and readiness requirements.

Holding vendors accountable to schedule adherence, SLA performance, and scope clarity.

Identifying vendor-driven risks and escalating or mitigating them proactively.

Spare Parts Governance

Identify critically based inventory on system risk and long lead supply chain demand.

Ensuring inventory availability is aligned with planned maintenance and known vulnerabilities.

Exercising judgment to escalate gaps that create unacceptable execution risk and implement solutions.

Coordinating replenishment priorities when constraints exist.

Site Drill Planning

Establishing annual drill calendars aligned to site-specific risk profiles.

Determining drill sequencing, scope, and coordination across buildings.

Ensuring drills are planned to meaningfully test readiness, not simply satisfy requirements and executed.

Ownership of reporting drill completion and adherence.

Identifying corrective actions and ensuring closure through disciplined follow-up.

Providing leadership with a clear, defensible view of site readiness posture.

Basic Qualifications

Bachelor's Degree in Business, Engineering or similar discipline, or equivalent professional experience.

Three or more years' of professional experience in data center, mission critical environment, or other maintenance role.

Ability to travel up to 10%.

Preferred Qualifications

Project management experience and/or Project Management Professional (PMP) certifications.

Prior experience working in mission critical data center environments.

Experience with the following software tools: ServiceNow, Smartsheet, or other CMMS platforms.

Knowledge, Skills, and Abilities

Excellent written and verbal communication skills.

Exhibits excellent interpersonal skills with all levels of the organization.

Strong organization, multi-tasking, and prioritization teamwork skills.

Strong coordination skills between multiple stakeholders, third-party contractors, consultants and clients.

Total Rewards

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

QTS Realty Trust, Inc.