Fee Operations Manager

Bessemer Trust is seeking a Fee Operations Manager to lead the Fee Operations team within Client and Custody Operations – Data and Tax Operations. This role is responsible for maintaining a strong control environment while driving innovation, operational efficiency, automation, and workflow modernization. The role oversees the full fee lifecycle, ensuring accurate setup, maintenance, calculation, and discontinuation of client fee arrangements in compliance with firm standards, regulatory requirements, and client agreements. Leadership & Innovation Lead innovation, process improvement, automation, and workflow simplification across people, process, and technology to enable scalable growth. Manage and develop a high-performing fee operations team. Analyze industry trends and data to proactively address risks and business needs. Partner with internal stakeholders and vendors to support operational initiatives. Key Responsibilities Oversee the establishment, maintenance, and termination of client fee structures and schedules. Ensure fee configurations align with signed agreements, firm policy, and regulatory requirements. Build and manage fee schedules and formulas in Global Plus (FIS). Lead Standard and Non‑Standard Fee review processes and Relationship Acceptance Committee governance. Ensure timely implementation and removal of approved discounts and waivers. Conduct quality assurance reviews, secondary checks, and maintain required documentation. Direct fee modeling, recalculations, and support for advisor and client‑facing inquiries. Approve transfer and termination fees and oversee final fee‑related activities. Serve as escalation point for complex fee‑related issues. Qualifications 10+ years of fee operations experience in financial services; trust or wealth operations preferred. Prior experience leading teams or acting in a senior operational role. Strong understanding of fee structures, client agreements, and operational controls. Global Plus (FIS) experience preferred. Familiarity with fee reviews and new relationship acceptance governance practices. Strong analytical, organizational, and communication skills. Process improvement mindset; technology fluency a plus. Compensation & Benefits Base salary range: $145,000 - $180,000 per year. Eligible for the business unit’s incentive compensation plan and other applicable programs. 401(k) plan with generous profit‑sharing contribution. Medical, prescription, dental, and vision coverage; life and disability insurance. Paid holidays, vacation, and sick time. Competitive bonus structure for select positions. Hybrid work environment: 60% in office, 40% remote for most positions. Legal services and financial wellness plans at no cost. Bessemer Trust is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We encourage candidates of diverse backgrounds to apply. #J-18808-Ljbffr