Area Booking Account Manager

Join The American Red Cross

Joining the American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Territory: Charlotte & Surrounding Metro Areas

Salary starts at $66,200

Responsibilities

1. Develop and implement annual and long-term sponsor partnership annual blood drive programs in assigned geography to achieve collection goals.

2. Identify, develop and implement creative strategies to attract, sell, manage and retain Blood Program Leaders/Sponsor partnerships and maximize value from sponsor partnerships.

3. Provide sufficient organizational and operational support to sponsor contact and maintain a high level of communication with all assigned Blood Program Leaders/Sponsors.

4. Support the blood drive annual calendar build by identifying and applying appropriate methods to ensure productive scheduling of blood drives by assigned Sponsors.

5. Keep abreast of assigned geography, including but not limited to its government, demographics organizations, and competitive profile and apply that knowledge to all aspects of servicing Sponsor groups and the penetration of designated markets.

6. Maintain accurate system records and provide tracking and statistical data on Sponsor group performance.

7. Ensure tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity are fit for purpose and identify opportunities for improvement.

Scope

Individual contributor that works under limited supervision. Apply subject matter knowledge. Capacity to understand specific needs or requirements to apply skills/knowledge.

Qualifications

Education: Bachelor's degree in marketing, sales, communications or related field required.

Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.

Management Experience: N/A

Skills & Abilities: Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills. Good organizational skills and the ability to handle multiple priorities effectively. Excellent oral and written communications skills, including training and presentation skills. Ability to work on a team. Ability to work with internal/external partners as well as internal unit management teams to resolve complex business problems. Ability to analyze historical collection data, project upcoming collection trends, define goals, develop measurements and achieve operational improvements in key performance metrics. Ability to effectively implement programs preferred. Ability to work on a team. Responsible for providing own transportation for business purposes.

Travel: Some travel may be required.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

Physical Requirements

The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region to meet with potential donor groups. Ability to use a personal computer and applicable software for sustained periods of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.