Direct Support Professional

Direct Support Professional DSP | Home Health
Location: Virginia
Work Location: Field-Based
Schedule: Flexible
FLSA Status: Non-Exempt under the Fair Labor Standards Act (FLSA) and applicable Virginia law


About Our Company


OneWell Health Care and its affiliate, OneWell of Virginia LLC, are dedicated to empowering individuals with Intellectual and Developmental Disabilities (IDD) and Autism to lead fulfilling, self-directed lives. We provide compassionate, person-centered support that promotes dignity, independence, and inclusion across home and community-based settings.


Position Summary


The Direct Support Professional (DSP) provides hands-on, person-centered support to individuals with Intellectual and Developmental Disabilities (IDD) in home and community-based environments. This role supports daily living activities, skill development, safety monitoring, and community participation while promoting independence, dignity, and quality of life.DSP services are delivered in accordance with each individual's Individual Support Plan (ISP) and Virginia Medicaid Home and Community-Based Services (HCBS) Waiver requirements.


Position Scope


The DSP works directly with individuals receiving services under Virginia Medicaid Waiver programs. This role focuses on direct care delivery, skill-building, and community integration under the supervision of the IDD Team Lead or designated clinical/operations staff. This position does not include supervisory authority, program management, or service authorization responsibilities.


Key Responsibilities


Provide direct, person-centered support to individuals with IDD, including assistance with daily living activities, mobility, safety, and implementation of ISP goals and behavior strategies; support skill development, community participation, and transportation as needed; maintain a safe and respectful environment; monitor and report changes in condition; complete accurate and timely documentation; follow all safety and reporting procedures; and assist with trainings, team collaboration, and additional support needs as assigned.


Regulatory Frameworks


The DSP must comply with all applicable federal, state, and program-specific regulations, including Virginia Department of Behavioral Health and Developmental Services (DBHDS) waiver requirements, Virginia Medicaid Home and Community-Based Services (HCBS) waiver standards, provider licensing requirements, individual service authorizations, HIPAA, and all OneWell Health Care policies and procedures.


Confidentiality


The DSP has access to protected health information (PHI) and sensitive personal data. Strict confidentiality must be maintained at all times in accordance with HIPAA, state privacy laws, and company confidentiality policies. Unauthorized disclosure may result in disciplinary action up to and including termination.


Documentation Requirements


Required documentation includes daily service notes with GPS verification, behavioral observations, incident and special incident reports, attendance and shift verification, and any additional records required to demonstrate compliance with care plans and regulatory standards. All documentation must be accurate, complete, and submitted within required timeframes.


Education


High school diploma or equivalent.


Experience

Preferred:

• Prior experience in caregiving, home health, or direct support for individuals with IDD
• Experience working in community-based or residential support settings

Technical Skills

• Ability to use electronic documentation and EVV systems
• Basic computer skills, including email and mobile applications
• Ability to follow written care plans and documentation guidelines

Languages


English proficiency (spoken and written) is required. Bilingual skills are a plus, depending on program and individual needs.


Driver License


Valid driver's license may be required based on assignment. Must maintain an acceptable driving record and reliable transportation when driving is an essential job function.


Travel Requirement


This is a community-based role requiring travel to individual homes, community locations, program sites, and appointments as assigned. Flexible scheduling may be required, including evenings, weekends, and overnight shifts.


Benefits

Compensation and Financial Benefits

• Paid sick leave
• Vacation time
• Very competitive wages
• Referral bonuses
• Weekly direct deposit
• DailyPay (get paid before payday)
• Mileage reimbursement (if applicable)
• Retirement plan benefits 401(k)

Health & Wellness Benefits (available for full-time employees)

• Medical (PPO, Flex, and HSA plans)
• Dental
• Vision
• Critical Illness Insurance
• Accident Insurance
• Hospital Insurance
• Short-Term Disability
• Long-Term Disability & Life Insurance
• Employee Assistance Program (EAP)
• Pet Insurance

Work-Life Balance & Other Benefits

• Flexible scheduling
• Supportive supervisor and work environment

Legal Disclaimer


This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.


If you are passionate about supporting individuals with developmental disabilities and thrive in a collaborative, mission-driven environment, we encourage you to apply today.

Join OneWell Health Care - where your work truly changes lives.