Data Center Technician

Data Center Technician Job Description Template

Our company is looking for a Data Center Technician to join our team.

Responsibilities:

  • Maintaining data center cleanliness and organization;
  • Managing site growth by keeping the data center organized;
  • Managing incoming/outgoing shipments;
  • Being on-site during normal business hours;
  • Supporting cabinet installation and decommission as needed;
  • Ability to determine the best course of action based on extremely complex issues;
  • Formulate, affect, interpret, or implement policies and procedures;
  • Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others;
  • Develop and maintain automation, monitoring, and processes to assure operational uptime and efficiency;
  • Perform data and power cable management;
  • Demonstrate critical thinking ability;
  • Ability to quickly identify the causes of technical problems and provide resolution;
  • Manage and execute multiple support projects;
  • Responsibilities;
  • Provide technical support for technical issues related to the network, OS (Android, iOS, Linux, MacOS), virtualization, and storage.

Requirements:

  • 6-months experience handling/maintaining any technical equipment or machinery;
  • Flexibility to work non-business hours (shifts) that may include weekends and/or holidays;
  • Unix/Linux skills (preferred);
  • xperience supporting SAN or NAS technologies (preferred);
  • Understanding of cabling and telecommunications standards including IEEE/ANSI/TIA/EIA (strongly preferred);
  • Experience with networking protocols;
  • Completion of the online Google IT Support Professional Certificate program;
  • Ability to adapt to changes in a dynamic work environment;
  • Experience diagnosing and troubleshooting operating system and computer/server hardware;
  • Must pass a skill-assessment and performance review after 90 days;
  • Ability to kneel, crawl, reach above shoulder height and lift 50lbs repeatedly throughout shift;
  • Ability to communicate with team members clearly;
  • Experience working with Linux and Windows at the command line;
  • Basic programming knowledge;
  • Experience working in a large data center (100+ servers) is helpful.