Senior Consulting Engineer – Microsoft Unified Communications Job Description

Senior Consulting Engineer – Microsoft Unified Communications Job Description Template

Our company is looking for a Senior Consulting Engineer – Microsoft Unified Communications to join our team.

Responsibilities:

  • Perform client consultation: planning, design, and implementation of Microsoft infrastructure and related hardware;
  • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems;
  • Serve as technical point of contact on customer engagements;
  • Proactively develops plans and activities to avoid problems;
  • Educates the customer on solution as appropriate throughout the life of the project or service life;
  • Create and execute test plans to meet project requirements for assigned components;
  • Identify and communicate potential opportunities for cross-selling to the sales team;
  • Provide high quality content deliverables using the appropriate document templates;
  • Manage time and expense to meet or exceed expectations defined in the Statement of Work;
  • Ensure solution is implemented as designed to the customer’s satisfaction and approval;
  • Assist in the management of projects using CDW’s project management methodology;
  • Follow life-cycle oriented processes and procedures;
  • Conducts/leads design workshops for complex designs to meet customer, business and technical objectives;
  • Develop and implement the technical architecture and physical design of the network: analyze existing voice and data networks and recommend solutions.

Requirements:

  • Proven project oversight responsibilities and mentoring of technical teams/consultants;
  • Ability to travel average of 50%
  • Expert knowledge of Office 365;
  • Physically able to lift up to 50 pounds of equipment;
  • Attention to detail on inventory and logistics is important;
  • Understanding of Windows 2008/2012/2016 Server/AD domain infrastructure;
  • Minimum 2 years consulting experience;
  • Certified in Skype for Business having passed the following exams 70-333 and 70-334;
  • Bachelor degree in business, computer science, a related technical degree or equivalent;
  • Five years’ experience delivering complex technical solutions including planning, development, implementation and support;
  • Working knowledge of Microsoft’s Adaption strategy;
  • Experience designing, deploying, troubleshooting, and provisioning Office 365 Services including;
  • Microsoft Teams;
  • Exchange Online;
  • Experience integrating with and deploying.