Senior Consulting Engineer – Microsoft Unified Communications Job Description Template
Our company is looking for a Senior Consulting Engineer – Microsoft Unified Communications to join our team.
Responsibilities:
- Perform client consultation: planning, design, and implementation of Microsoft infrastructure and related hardware;
- Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems;
- Serve as technical point of contact on customer engagements;
- Proactively develops plans and activities to avoid problems;
- Educates the customer on solution as appropriate throughout the life of the project or service life;
- Create and execute test plans to meet project requirements for assigned components;
- Identify and communicate potential opportunities for cross-selling to the sales team;
- Provide high quality content deliverables using the appropriate document templates;
- Manage time and expense to meet or exceed expectations defined in the Statement of Work;
- Ensure solution is implemented as designed to the customer’s satisfaction and approval;
- Assist in the management of projects using CDW’s project management methodology;
- Follow life-cycle oriented processes and procedures;
- Conducts/leads design workshops for complex designs to meet customer, business and technical objectives;
- Develop and implement the technical architecture and physical design of the network: analyze existing voice and data networks and recommend solutions.
Requirements:
- Proven project oversight responsibilities and mentoring of technical teams/consultants;
- Ability to travel average of 50%
- Expert knowledge of Office 365;
- Physically able to lift up to 50 pounds of equipment;
- Attention to detail on inventory and logistics is important;
- Understanding of Windows 2008/2012/2016 Server/AD domain infrastructure;
- Minimum 2 years consulting experience;
- Certified in Skype for Business having passed the following exams 70-333 and 70-334;
- Bachelor degree in business, computer science, a related technical degree or equivalent;
- Five years’ experience delivering complex technical solutions including planning, development, implementation and support;
- Working knowledge of Microsoft’s Adaption strategy;
- Experience designing, deploying, troubleshooting, and provisioning Office 365 Services including;
- Microsoft Teams;
- Exchange Online;
- Experience integrating with and deploying.