ServiceNow Architect Job Description

ServiceNow Architect Job Description Template

Our company is looking for a ServiceNow Architect to join our team.

Responsibilities:

  • Vendor management to ensure resource requirements and timelines are met;
  • Develop and implement multiple architecture frameworks, models and integrated strategies to support enterprise requirements;
  • Use of leading edge tools and model-based development;
  • Monitor risk and ensure the operation integrity of each release throughout the project implementation cycle.

Requirements:

  • ITBM (Business Management);
  • Proven ability to determine scope and estimate work effort of development activities;
  • Key Modules: ITSM: Incident, Change, Request, Problem;
  • Ability to present and explain technical information to diverse audiences;
  • PPM (Project Portfolio Management);
  • Reporting and Performance Analytics;
  • Strong analytical and problem-solving skills;
  • Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field;
  • Service Catalog;
  • Excellent communication and interpersonal skills;
  • ITOM (Operations Management);
  • Able to work both independently and as a contributing member of a small specialist technical team.