UX Researcher

UX Researcher Job Description Template

Our company is looking for a UX Researcher to join our team.

Responsibilities:

  • Conduct usability benchmarking and continued testing of tools and apps;
  • Experience with, or willingness to learn eyetracking is a plus;
  • Conduct independent research on multiple aspects of products and experiences;
  • Examine existing data and product designs to generate hypotheses and plans for high-impact research;
  • Apply flexible research approaches to meet different project needs and timelines;
  • This position will report directly to our Chief Design Officer;
  • Support existing research initiatives, prioritize and drive research to quantify and improve the advertiser user experience;
  • Coordinating remote diary studies with research vendors around the world;
  • Define and measure quantitative UX goals and metrics in collaboration with Designers, Qualitative Researchers, Engineers and Program Managers;
  • Maintain records for all recruitment and participant activity;
  • Adhere to and inform others of the policies and ethical codes related to conducting user research at our client.]
  • Identify, solicit, and schedule appropriate candidates for participation in user experience studies;
  • Evaluating response quality to remove noise in our data;
  • Maintain relationships with company’s account managers in Sales and other groups;
  • Innovate on our use of data, reporting, and tools to improve strategies, outreach, and effectiveness in delivering quality participants.

Requirements:

  • 1-2 years of work experience in an applied research setting;
  • 3+ years industry research experience;
  • Possesses a passion for building world-class mobile and web apps that focus on meeting user needs;
  • Experience managing research projects with cross-functional teams;
  • A desire to learn, experiment with, and master new skills;
  • Experience structuring and conducting field visits and usability studies;
  • Energetic, pro-active self-starter with a strong work ethic;
  • Familiarity with digital product development, user experience research & design, HCI concepts, and qualitative & quantitative research methods;
  • Can accept a background check and reference checks;
  • At least 2 years industry experience (non-academic) conducting user research;
  • Deep knowledge of 1 or 2 UX Research methods (e.g. usability testing, heuristic evaluation, survey design, etc);
  • 1-4 years of UX Research / Digital Interaction experience with digital products, websites or mobile experiences;
  • Knowledge in a wide range of UX Research and synthesis methods, knows when and why to apply them;
  • Effective interpersonal, communication, and collaboration skills;
  • Skillful verbal and written communicator, with great listening skills.