Housekeepers organise hotel staff to make sure that all the rooms are kept clean and tidy.
Housekeeper Job Description Template
Our company is looking for a Housekeeper to join our team.
Responsibilities:
- Relates to residents in a courteous, understanding, and cooperative manner;
- Reports maintenance problems;
- Cleaning and folding laundry;
- Responsible for the preparation of vacant units for occupancy;
- Welcome and acknowledge all guests according to company standards, and anticipate and address guests’ service needs;
- Sweep, scrub, wax, or polish floors, using brooms and mops;
- Must have reliable transportation;
- Maintain the confidentiality of resident-0care information;
- Report all hazardous conditions or equipment;
- Clean floors, to include sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, disinfecting, etc;
- Cleaning & maintain bathrooms during events;
- Assure that an adequate inventory of housekeeping supplies is maintained;
- Housekeepers are responsible for changing blankets and mattress pads when stained;
- Laundry, ironing and caring for clothing;
- Cross training as laundry worker for special assignments.
Requirements:
- Safety and customer service oriented;
- Able to bend, kneel, squat, stand, and lift heavy objects as needed;
- Physical ability to perform the cleaning duties;
- Ability to provide excellent customer service;
- 2+ years’ experience in cleaning rooms or homes;
- Economical and correct use of supplies, chemicals and equipment;
- Duties require verbal and written communication skills;
- Must be able to read, write, speak, and understand the English language;
- Must understand and follow company policies including harassment and complaint procedures;
- Provide own clothing: jeans, collared shirt with closed-toed sturdy shoes;
- Ability to manage time effectively to ensure completion of tasks, in time allowed;
- Prior housekeeping experience required;
- Skill in oral communication (English required);
- Ability to read, write, speak and understand English preferred;
- Excellent attendance record required.