Housekeeping Coordinator

Housekeeping Coordinator Job Description Template

Our company is looking for a Housekeeping Coordinator to join our team.

Responsibilities:

  • Dissect and analyze guest survey scores and report findings and trends to housekeeping management;
  • Monitor and control service order dispatching for the Housekeeping Department;
  • Respond to emergency calls and monitor the alarm system;
  • Ensure vacant/ready rooms are available to the Front Office by coordinating with appropriate Housekeeping and Property Operation team members;
  • Coordinate office traffic.

Requirements:

  • Ability to learn quickly and adapt to fast paced environment;
  • Proven ability and desire to learn and adhere to new policies, procedures and standards;
  • Strong communication skills, both written and verbal;
  • Proven ability to manage multiple priorities and meet deadlines;
  • Ability to work on own with minimal supervision;
  • Proven strong background in Housekeeping Operations;
  • Demonstrated decision making and problem-solving skills;
  • Strong computer knowledge/skills and willingness to learn new programs;
  • Demonstrated strong organizational and time management skills with high attention to detail;
  • Previous experience in a hotel or resort environment;
  • Bilingual in English/Japanese;
  • Understanding of finances and/or accounting;
  • Ability to work efficiently and under extreme pressure and tight deadlines;
  • Knowledge of HotSOS or other Property Management System.