The Housekeeping Team Leader is responsible for overseeing and training housekeeping staff. Responsible for ensuring that hotel rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction. Being a Housekeeping Team Leader may require a high school diploma or its equivalent. Manages housekeeping supplies and equipment. In addition, Housekeeping Team Leader typically reports to a manager or head of a unit/department. Being a Housekeeping Team Leader has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Housekeeping Team Leader typically requires 3-5 years of related experience, or may have 2 years experience plus an associates degree, or additional training or certification.
Housekeeping Team Leader Job Description Template
Our company is looking for a Housekeeping Team Leader to join our team.
Responsibilities:
- Perform additional duties as assigned;
- Provides support to the work activities of cleaning personnel to ensure a clean environment;
- Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports;
- Investigates complaints regarding housekeeping service and equipment, and coordinates with supervisor to take corrective action;
- Must handle various cleaning solvents, chemicals, etc. Must comply with all regulations such as OSHA, EPA, State Health Department, etc;
- Attends training classes to develop housekeeping techniques and procedures, and enhance leadership skills;
- Leads workers to ensure their duties, and tasks are completed timely standards of cleanliness;
- Assists with issueing supplies and equipment to workers;
- Plans work schedule for daily work orders and major tasks;
- Directly responsible to ensure the clients requests are assigned to personnel and completed in a timely manner daily.
Requirements:
- Valid Florida Driver’s License;
- Minimum of at least 1 year previous lead experience;
- Bi-lingual in English and Spanish, or Creole.