Client Experience Coordinator Job Description

Client Experience Coordinator Job Description Template

Our company is looking for a Client Experience Coordinator to join our team.

Responsibilities:

  • Assisting with special events and projects including Marketing sales events, and internal staff event planning and coordination;
  • Liaise and support sales team for client services opportunities;
  • Support security and safety of the team in the Showhouse;
  • Manage and maintain inventory adjustments for all current, incoming and outgoing merchandise;
  • Additional duties as required;
  • Ensure Showroom is presented and well maintained according to AVENUE ROAD Visual Merchandising standards;
  • Coordinate handymen, contractors, landscapers (etc.) and cleaning of the Showhouse as well as product repairs, touch ups and restoration;
  • Support of technical installations: lighting, furniture and rugs.

Requirements:

  • Proficient in Microsoft Word, Excel and Outlook;
  • Outstanding telephone and communication skills;
  • Preferred qualifications include prior working experience with SAP systems;
  • Excellent computer skills in Outlook, Power Point, Excel, Word, etc;
  • Demonstrated high personal performance standards, the desire and ability to continuously learn, and a results oriented work style;
  • Details driven individual that can deliver results under highest expectation on time and quality;
  • Similar experience in a fast paced environment (2+ years);
  • Flexibility to think outside the box and can adjust course when appropriate new ideas or objections are raised;
  • Ability to multitask and prioritize in a dynamic team environment;
  • Ability to meet deadlines, attention to detail and accuracy;
  • Second language an asset;
  • Expert organizational skills and ability to multi-task;
  • Minimum two-years’ experience in office processes and office administration procedures;
  • Present well and communicate clearly and effectively to upper management and internal departments.