Clinical Specialist Job Description

Clinical Specialist Job Description Template

Our company is looking for a Clinical Specialist to join our team.

Responsibilities:

  • Hands-on training period to learn how to use, troubleshoot and support the NIO;
  • Supervising clinical studies;
  • Must be able to multi-task and work on several projects simultaneously;
  • Ability to speak professionally and relay technical information;
  • Ability to write reports and relay information accurately and in a timely manner;
  • Providing technical support to physicians, surgical staff and institutions;
  • Be a primary resource for educational materials in the field;
  • Must be bi-lingual (read, write, and speak) in Spanish and English. (also, Portuguese would be a plus);
  • Support of KOL customers as directed;
  • Ability to speak in front of small groups of people;
  • Review case records and provide feedback to staff around documentation, including record analysis, case reviews and rounds;
  • Timely Recording of all calls in sales reporting tool (i.e., Sales Force reporting system);
  • Adhere to all safety policies and procedures;
  • Coordinate with the Director outreach plans that inform the community about FRC services and generates referrals;
  • Processes customer complaints and returns in accordance with established procedures and policy.

Requirements:

  • Experience handling surgical tissue including gross examination and preparation of specimen;
  • Experience facilitating groups and offering educational workshops preferred;
  • MEDICAL SURVEILLANCE Not Applicable;
  • Strong aptitude at “Getting Past the Gatekeeper”;
  • Strong computer skills;
  • Proficient in use of “Gmail” and other email applications;
  • Ability to speak in front of small groups of people;
  • Ability to write reports and relay information accurately and in a timely manner;
  • TRAVEL Yes, 15 % of the Time;
  • Ability to speak professionally and relay technical information;
  • Must be able to multi-task and work on several projects simultaneously;
  • Minimum of five (5) or more years of Strong Hunter like field based sales experience. Medical Device sales a plus;
  • Must be bi-lingual (read, write, and speak) in Spanish and English. (also, Portuguese would be a plus);
  • Research skills as well as an understanding of mental health delivery issues;
  • Experience working with families and children with emotional and/or behavioral needs.