Event Services Manager Job Description Template
Our company is looking for a Event Services Manager to join our team.
Responsibilities:
- Responsible for the collection of attrition charges owed;
- Function as the on-site contact to client and address challenges or concerns immediately;
- Advanced level of written, verbal, and interpersonal communication skills;
- Ability to work well in stressful, high-pressure situations;
- Knowledgeable with legal and contractual agreements;
- Ability to prioritize and organize work assignments;
- Maintain accurate, organized and up-to-date files including computer filing and sales platform records (attachments, traces, activities, etc.);
- Collaborate with culinary operations to assist in development, design, and implementation of custom menus;
- Communicate and enforce contractual agreements to the client pertaining to meeting space, food and beverage, and special concessions;
- Ensure Rewarding Events points are posted following conclusion of event;
- Ability to work with vendors to ensure client satisfaction for all groups;
- Knowledge of CI/TY or Delphi, including merging menus, blocking function space and creating BEO’s;
- Actively participate in the Sales and Catering conference calls;
- Knowledge of staffing guidelines/requirements to set-up, turn and break-down function spaces;
- Presence required at the start of all functions and to remain on property until meal service has begun.
Requirements:
- Knowledgeable with legal and contractual agreements;
- Knowledgeable of Top Accounts for the Hotel;
- Advanced level of written, verbal, and interpersonal communication skills;
- Ability to work well in stressful, high-pressure situations;
- Ability to prioritize and organize work assignments;
- Knowledge of staffing guidelines/requirements to set-up, turn and break-down function spaces;
- Knowledge of CI/TY or Delphi, including merging menus, blocking function space and creating BEO’s.