Loan Officer Assistant Job Description Template
Our company is looking for a Loan Officer Assistant to join our team.
Responsibilities:
- Analyzing customer’s credit and financial scenario and determining appropriate loan product(s);
- Acting as a primary point of contact for the customer, and keeping the customer informed throughout the process;
- Managing new files from time of contract through closing;
- Pull credit reports;
- Social Media Marketing;
- Meet with borrowers as requested by Loan Officer;
- Working knowledge of loan program guidelines including conventional, jumbo, and government loan programs;
- Excellent communication and people skills required;
- Draw the application documents and send packet to client for signature and verify application data;
- Performing basic income calculations;
- Complete Fannie Mae Form 1003 and complete loan setup in Encompass;
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies;
- Assist Loan Officer in providing required reporting as needed;
- Ability to manage a pipeline and collect documents pertinent to mortgage loan origination;
- Manage monthly compliance-approved email marketing to realtors.
Requirements:
- Must have knowledge of Microsoft Office, Word, Excel, etc;
- Individual must be a self-starter, highly organized, an efficient multi-tasker and must have great people skills;
- High school diploma or equivalent is preferred, along with at least two years of experience in Mortgage lending or related field;
- Meeting goals set by team lead in regard to time frames – we always close our clients on time;
- Communicating with borrowers, processors, operations staff, title companies, Realtors, etc., in an effort to expedite mortgage process;
- Warm welcome to Realtors and Clients;
- Performing basic income calculations;
- Strong verbal and written communication skills. Basic math skills;
- Comply with all applicable laws and regulations related to mortgage lending;
- Disclosing and submitting loans to Operations Department – lots of attention to detail;
- Works with a strong sense of urgency and responsiveness;
- Passionate about delivering excellence in customer service;
- Physical: Work is primarily sedentary; mobility in an office setting;
- Social media marketing;
- Requesting and following up on required documentation from our clients.