Product Business Analyst Job Description Template
Our company is looking for a Product Business Analyst to join our team.
Responsibilities:
- Coordinate with the engineering department to deliver functional solutions;
- Performing quality assurance,
- Develop user stories and define acceptance criteria;
- Facilitate and support communication, implementation and setup of new & existing customers via Phone, Email, WebEx, Skype, etc;
- Help design, document and maintain system processes;
- Data processing and loading; design and implementation of test plans; facilitate QA through all test phases and iterations;
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer;
- Own and develop a relationship with the product managers, working with them to optimize and enhance our products.
Requirements:
- Strong analytical and problem-solving skills;
- Previous experience in Project Management, Business / Systems Analysis or Quality Assurance;
- Strong written and verbal communication skills including technical writing skills;
- Good communication skills along with the ability to effectively collaborate with cross-functional teams;
- Must be highly organized and able to work efficiently on multiple projects to meet tight deadlines and changing priorities;
- Experience within the insurance or financial services industry, focus on underwriting preferable;
- Familiarity with agile is a plus;
- Proven experience in eliciting requirements and testing;
- Four-year college degree in Data Science, Data Analytics, Statistics, Finance, Business Administration or related discipline;
- Basic knowledge in generating process documentation;
- Proficiency with Microsoft Office, particularly Microsoft Excel;
- Strong Time management skills;
- Hands-on experience with web/mobile technologies;
- Knowledge of project management tools, like Jira or Trello;
- 2-3 years’ experience in data operations providing technical or analytical services in both B2B and B2C environments a plus.