Product Business Analyst

Product Business Analyst Job Description Template

Our company is looking for a Product Business Analyst to join our team.

Responsibilities:

  • Coordinate with the engineering department to deliver functional solutions;
  • Performing quality assurance,
  • Develop user stories and define acceptance criteria;
  • Facilitate and support communication, implementation and setup of new & existing customers via Phone, Email, WebEx, Skype, etc;
  • Help design, document and maintain system processes;
  • Data processing and loading; design and implementation of test plans; facilitate QA through all test phases and iterations;
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer;
  • Own and develop a relationship with the product managers, working with them to optimize and enhance our products.

Requirements:

  • Strong analytical and problem-solving skills;
  • Previous experience in Project Management, Business / Systems Analysis or Quality Assurance;
  • Strong written and verbal communication skills including technical writing skills;
  • Good communication skills along with the ability to effectively collaborate with cross-functional teams;
  • Must be highly organized and able to work efficiently on multiple projects to meet tight deadlines and changing priorities;
  • Experience within the insurance or financial services industry, focus on underwriting preferable;
  • Familiarity with agile is a plus;
  • Proven experience in eliciting requirements and testing;
  • Four-year college degree in Data Science, Data Analytics, Statistics, Finance, Business Administration or related discipline;
  • Basic knowledge in generating process documentation;
  • Proficiency with Microsoft Office, particularly Microsoft Excel;
  • Strong Time management skills;
  • Hands-on experience with web/mobile technologies;
  • Knowledge of project management tools, like Jira or Trello;
  • 2-3 years’ experience in data operations providing technical or analytical services in both B2B and B2C environments a plus.