Social Work Care Coordinator Job Description Template
Our company is looking for a Social Work Care Coordinator to join our team.
Responsibilities:
- Case closure as appropriate;
- Complete all required documentation in a timely manner according to department policy;
- Attend NAMM Case Management meeting and trainings as appropriate;
- Telephonically monitor patient on a regular basis in regards to psychosocial needs, education, and compliance with treatment plan;
- Refer patient to outside community resources, classes, education, etc. as appropriate;
- Acts as a resource person for other members of the healthcare team;
- Telephonically assess patient’s psychosocial status;
- Develop and maintain social service program, drafting supporting policies, procedures, and guidelines for the program;
- Maintains up to date knowledge of Medicare, Medical, and other third party reimbursement sources;
- Collect data necessary for NAMM Case Management reports / QI studies;
- Communicates with physicians to report patient progress, needs, concerns, and potential and actual problems;
- Refer to health education and other service departments as necessary;
- Develops and maintains through knowledge of referral resources throughout the service area;
- Provide social work services including, short – term counseling, community resource planning, and crisis intervention;
- Report to NAMM Case Management Nurse variances in patient’s condition, medications, or treatment.
Requirements:
- Graduate of an accredited Master’s degree social work program;
- Ability to work in a nurse managed, multi – disciplinary team;
- Excellent interpersonal and communication skills, both written and oral;
- At least one year of social work experience in a healthcare setting;
- MSW or LCSW;
- 2+ years of clinical experience with broad range of experience in health care delivery setting (hospital, clinic, physician’s office);
- Strong critical thinking and decision-making skills;
- Computer knowledge and proficiency;
- Access to reliable means of transportation to travel in designated area.