Staffing and Scheduling Coordinator Job Description Template
Our company is looking for a Staffing and Scheduling Coordinator to join our team.
Responsibilities:
- Oversee on-call schedule and participate in the on-call rotation;
- Coordinate and maintain monthly patient schedules in system;
- Provide consistently professional interaction with Peers;
- Follow up on home health assignments and patient services;
- Enter and maintain accurate records for patient and home health aides in system;
- Maintain Electronic Schedule in ContinuLink Database;
- Reflect the values of Vertical Home Health, while following staffing and company policies;
- Monitor and ensure utilization hours for patients;
- Field new patient inquires over the phone in a knowledgeable manner for CICOA and other referral sources;
- Coordinate home health aides schedules on a daily basis;
- Assign Home Health Aids and Personal Care Assistants to Clients;
- Manage day to day operations of our scheduling department by assigning work for the schedulers.
Requirements:
- Intermediate proficiency with Microsoft Office, including Excel;
- Excellent spoken and written English communication skills;
- Minimum 6 months of experience with scheduling in a home-health care environment;
- High school diploma or equivalent;
- Experience with scheduling in a home-health care environment;
- Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents;
- Good communication skills with excellent self-discipline and patience;
- Comply with the Residents’ Rights and Facility Policies and Procedures;
- Must be flexible with personal schedule to allow for covering open shifts (nurse and CNA) when necessary;
- Perform Essential Duties as outlined above;
- Must be able to read, write, speak, and understand the English language;
- Must be a supportive team member, contribute to and be an example of team work and team concept;
- High school graduate or equivalent;
- Must not pose a direct threat to the health or safety of other individuals in the workplace;
- Must possess the ability to make independent decisions when circumstances warrant such action.