Care Navigator Job Description Template
Our company is looking for a Care Navigator to join our team.
Responsibilities:
- Demonstrate personal responsibility and respect for patients, families, caregivers, and co-workers in a professional appearance;
- Assist the care team by helping to measure quality and identify, refine and implement practice improvements;
- Research, find and link patients to resources, services and support mechanisms for their care plans and self-care management needs;
- Conduct and document assessments of patient needs and resources for effective self-care management;
- Act as the primary contact point, advocate and source of information for patients, and the community partners who help treat them;
- Document each patient’s individualized care plan and care coordination in the Practice’s database;
- Provide timely communication with patients as required;
- Develop and maintain relationships among patients, families and caregivers, and the patient’s care team.
Requirements:
- Exemplary work ethic and professionalism;
- Pathophysiology;
- Culturally effective capabilities demonstrating sensitivity and responsiveness to varying cultural characteristics and beliefs;
- Medical facility workflow;
- Excellent interpersonal skills reflecting clarity and diplomacy; communicates accurately and effectively with all levels of employees and management;
- Demonstrated skills in leadership, advocacy, communication, education, and counseling;
- Final Exam;
- Medicolegal documentation;
- Ongoing training and mentoring;
- Medical terminology;
- Evaluation and Management (E&M) billing basics;
- Classroom Training;
- ICD-10 documentation requirements;
- Payers and Payer Programs;
- Phi/hipaa/hitech.