Case Management Supervisor

Case Management Supervisor Job Description Template

Our company is looking for a Case Management Supervisor to join our team.


  • Our team members are part of an environment that fosters team work, team member engagement and community involvement;
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of “First Do No Harm”;
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.


  • Complete enrollment and service date tracking reports monthly or as needed;
  • Performs other duties as requested;
  • Review and approve documentation as assigned;
  • Extensive field work is required to achieve client outcomes and meet health home requirements;
  • Direct supervision to care managers to assist with the development of effective clinical interventions and care plans;
  • Monitor Health Home compliance and quality assurance;
  • Facilitation of bi weekly Clinical Case Review with the Care Managers;
  • Consistently exhibit the values of team work, open book management, advocacy and customer service;
  • Participate in quality assurance and quality improvement activities;
  • Conduct staff meetings, trainings and supervision;
  • Provide crisis intervention to clients in distress.