Patient Financial Advocate Job Description Template
Our company is looking for a Patient Financial Advocate to join our team.
Responsibilities:
- Establish and maintain supportive and cooperative relationships with patients and site personnel;
- Provide financial counseling to patients during site intake process;
- Research and maintain knowledge of HMO, PPO, Medicaid, Medicare, and commercial healthcare plans;
- Determine patient’s ability to pay and advises on insurance benefits and patient financial responsibility;
- Responsible for accurate and timely verification of insurance;
- Maintain documents, reports, and records in order to comply with internal compliance and billing as well as state, federal, and local laws.
Requirements:
- 2+ years of experience in medical billing;
- High school diploma or equivalent;
- Demonstrated potential ability to perform the essential functions as outlined above;
- 2+ years of Customer Service experience;
- Ability to work weekends;
- Knowledge of billing, insurance, and medical billing process;
- Ability to clearly and effectively communicate in both written and verbal form;
- Ability to work independently and accurately with little supervision;
- GED/High School Diploma and 2 years’ experience;
- Experience in a pharmacy setting;
- Strong communication and customer service skills;
- Computer proficiencies, including Microsoft office;
- Ability to obtain registration Missouri pharmacy technician registration.