Sr. Field Service Engineer Job Description

Sr. Field Service Engineer Job Description Template

Our company is looking for a Sr. Field Service Engineer to join our team.

Responsibilities:

  • Maintain historical performance and repair information;
  • Install, maintain, troubleshoot and repair Ultra-Fast laser systems, and/orNano-Second laser systems;
  • Stay current with the latest upgrades and training of new products and software;
  • Answer technical questions from our customers regarding system repairs and applications;
  • Log and create field service reports;
  • Provide technical support to customers, sales and application teams and participate in customer meetings.

Requirements:

  • Opto-mechanical, and automated manufacturing systems experience a plus;
  • High degree of proficiency of PC skills including MS Office, SAP, and data analysis applications;
  • Experience with diode pump amplifier systems is a must;
  • Excellent troubleshooting skills with new electrical, mechanical and laser systems;
  • Excellent communication skills a must;
  • Minimum B.S in Photonics or related fields with 3-5 years relevant experience;
  • Minimum B.S in Photonics or related fields with 5+ years relevant experience.