Sr. Field Service Engineer Job Description Template
Our company is looking for a Sr. Field Service Engineer to join our team.
Responsibilities:
- Maintain historical performance and repair information;
- Install, maintain, troubleshoot and repair Ultra-Fast laser systems, and/orNano-Second laser systems;
- Stay current with the latest upgrades and training of new products and software;
- Answer technical questions from our customers regarding system repairs and applications;
- Log and create field service reports;
- Provide technical support to customers, sales and application teams and participate in customer meetings.
Requirements:
- Opto-mechanical, and automated manufacturing systems experience a plus;
- High degree of proficiency of PC skills including MS Office, SAP, and data analysis applications;
- Experience with diode pump amplifier systems is a must;
- Excellent troubleshooting skills with new electrical, mechanical and laser systems;
- Excellent communication skills a must;
- Minimum B.S in Photonics or related fields with 3-5 years relevant experience;
- Minimum B.S in Photonics or related fields with 5+ years relevant experience.