Accounts Receivable/Collections Specialist

Accounts Receivable/Collections Specialist Job Description Template

Our company is looking for a Accounts Receivable/Collections Specialist to join our team.


  • Assertive, but professional and courteous collection style calls;
  • Ad hoc reporting;
  • Commercial collections;
  • Billing;
  • Customer Service oriented;
  • Run aging report;
  • ERP System;
  • Meet department goals and activity metrics;
  • Take actions to encourage timely debt payments;
  • Provide stellar service to both customers and internal stakeholders;
  • Update account status records and collection efforts;
  • Establish and maintain effective and cooperative working relationships with all stakeholders;
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department;
  • Work closely with team members to create ways to bring in revenue and find success as a group;
  • Compiling delinquency notices.


  • High School Diploma or GED;
  • Microsoft Word Excel and Access knowledge;
  • Minimum of 3 years’ experience in customer service finance accounting or payroll;
  • Familiarity with laws related to debt collection. (e.g. FDCPA);
  • Bachelor’s degree in business is preferred;
  • Excellent verbal and written communication abilities;
  • 3-5 years’ experience as a Collection Specialist or similar role;
  • Experience with Microsoft Dynamics NAV a plus.