Barista Supervisor

Barista Supervisor Job Description Template

Our company is looking for a Barista Supervisor to join our team.

Responsibilities:

  • Required to be a key-holder for opening and closing procedures;
  • Attend to customer needs, resolve customer complaints, and improve customer experience;
  • Assist our guests with their Dessert orders;
  • Prepare hot and cold drinks in accordance with guests needs;
  • High quality customer service;
  • Work with management to train and monitor sanitation and food handling in accordance to HAACP and ServSafe guidelines;
  • Follow health and safety guidelines;
  • Maintain a clean and tidy work area;
  • Execute steps to open a register and stock with needed opening currency totals;
  • Responsible for all processes associated with opening and closing POS system for business.

Requirements:

  • Ability to implement and maintain systems for staff as directed by Leadership;
  • High integrity with a great attendance record;
  • Experience as a barista;
  • Ability to listen and communicate effectively;
  • Ability to work a flexible schedule to include weekends;
  • Strong attention to detail;
  • Working knowledge and comfort working with Microsoft Word, Microsoft Excel, and general POS system understanding.