Crew Member

Crew Member Job Description Template

Our company is looking for a Crew Member to join our team.


  • Packaging all menu items and checking for product quality and consistency;
  • Providing food service to our guests with enthusiasm;
  • Hold themselves accountable for their responsibilities on their shift;
  • Comply with all restaurant, Brand, and franchisee policies;
  • Ensures that work areas are clean and that equipment, tools, and supplies are properly stored;
  • Complies with and enforces all safety policies and procedures;
  • Understand that working a good shift is putting on a great show for the audience;
  • People want to be served by happy energetic people;
  • Follow the direction of the Shift Supervisor and/or Moe’s manager;
  • Provide exceptional customer service;
  • Assemble and serve fresh food and smoothies prepared to Cafe standards;
  • Follow all restaurant safety and security procedures;
  • Receiving and processing telephone orders;
  • Taking inventory and completing associated paperwork;
  • Greet guests and answer any questions.


  • A willingness to cross-train in all of the stations. It never gets dull here;
  • Willingness to work a flexible schedule;
  • Self-motivated achiever interested in taking on additional roles and responsibilities;
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed;
  • Ability to perform all essential job functions;
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person;
  • Vacation;
  • A passion for fitness and health;
  • Excellent communicator and listener;
  • Willing to work a flexible schedule;
  • Open availability and able to work weekends and holidays;
  • Capable of lifting up to 50 lbs;
  • Detail oriented with the ability to multitask and prioritize;
  • Able to lift 35 pounds to waist level;
  • Enjoy working a flexible schedule including evenings, weekends and holidays.