Exit Booth Agent Job Description

Exit Booth Agent Job Description Template

Our company is looking for a Exit Booth Agent to join our team.

Responsibilities:

  • Prepare all rental documents accurately and completely;
  • Provide all customers with undivided attention while assisting them at the exit booth;
  • Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer;
  • Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers;
  • Provide additional service to Emerald Aisle members by offering our refueling option;
  • Verify car information and VIN number for security and car control;
  • Make eye contact and greet all customers; thank customer at the conclusion of all transactions;
  • Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.

Requirements:

  • Must be at least 18 years of age;
  • Minimum of 1 year experience handling customer service functions;
  • High School Diploma or G.E.D. required;
  • Must be able to work at the Pittsburgh International Airport location;
  • Must have no drug or alcohol related offenses (DUI or DWI) on record in the past 5 years;
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future;
  • Must have had a US driver’s license for a minimum of one year;
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required;
  • Must have a valid driver’s license with no more than 1 moving violation or at fault accident in the past 3 years.