Restaurant Server (PM) Job Description Template
Our company is looking for a Restaurant Server (PM) to join our team.
Responsibilities:
- Answers all questions regarding the menus accurately;
- Clean and polish silverware, glass ware, sugar receptacle, trays, coffee pots, tea pots;
- Maintain a clean and organized work area;
- Enters food and beverage order in the POS system;
- Delivers food and beverage orders in a friendly and professional manner in accordance with hotel standards;
- Acknowledge guest need, anticipate guest needs and always respond promptly to maintain positive guest relations at all times;
- Follows all safety and sanitation procedures that pertain to the job;
- Utilizes selling techniques to up sell;
- Is knowledgeable of all menu items (food and beverage), including how they are prepared, and their status for the day;
- Performs all other duties deemed necessary by management;
- Assists with room service, bartender and lounge duties as necessary;
- Ensures alcohol awareness procedures are in place (TIPS) and notifies manager of any guest incidents;
- Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures;
- Reports all tips received on a daily basis and records them on a tip declaration sheet;
- Able to carry trays and move items weighing up to 30 pounds and able to stand for 8 consecutive hours.
Requirements:
- Must be able to pass a background check;
- Must have the ability to input data in the POS system;
- Must be energetic and outgoing;
- Must be able to read, write and understand the English language;
- Must be able to communicate effectively;
- Previous hotel experience a plus, but not required;
- A friendly disposition and the ability to work as a team with others;
- Must be able to work well under time constraints and remain calm;
- Must have knowledge of wines, cocktails;
- Must be able to set up tables, buffet and food stations;
- Must be able to sustain composure, remain calm, and possess a positive attitude;
- Must be able to exercise confidentiality and discretion;
- Must have previous experience with POS system;
- Must be able to follow directions with focus to detail;
- Must have basic knowledge of arithmetic.