Front Office Medical Assistant Job Description Template
Our company is looking for a Front Office Medical Assistant to join our team.
Responsibilities:
- High school diploma or equivalent;
- Excellent compensation, including substantial bonus opportunity and sign-on bonus potential;
- Preference given to candidates with geriatric experience;
- Professional in appearance and knowledge on the job;
- Occasional clinical assistance;
- Position location: San Ramon and possibly Livermore, full time, permanent;
- Apply only if you have eCWorks software for EMR;
- All aspects of front office, check in, check out, insurance verification, heavy phones;
- Follow up Appointments with Patients;
- Consistency and Accurate EMR systems, computer savvy;
- Dedicated to patient-centered care;
- Various clerical duties assigned by front office manager;
- Math test REQUIRED;
- Knowledge of eClinicalWorks or EMA.
Requirements:
- High school diploma or equivalent;
- Be flexible with your hours;
- Organized;
- Must be authorized to work in the United States;
- Certified Medical Assistant in state(s) of employment;
- Team player attitude, energetic, with a focus on excellent customer service;
- Basic understanding of medical terms and processes, including HIPAA regulations, insurance registration, etc;
- Excellent telephone skills;
- Experience in customer service and be able to assist patients in a friendly and courteous manner;
- Previous experience with Medical Manager, Medisoft or other medical software preferred;
- Must be proficient in Word and Excel;
- Experience in the field of substance use disorders preferred, but not required;
- Time management skills;
- Ability to travel to assigned CMS sites;
- Excellent communication skills and organization to coordinate amongst several offices to provide outstanding patient care.