Front Office Medical Assistant

Front Office Medical Assistant Job Description Template

Our company is looking for a Front Office Medical Assistant to join our team.


  • High school diploma or equivalent;
  • Excellent compensation, including substantial bonus opportunity and sign-on bonus potential;
  • Preference given to candidates with geriatric experience;
  • Professional in appearance and knowledge on the job;
  • Occasional clinical assistance;
  • Position location: San Ramon and possibly Livermore, full time, permanent;
  • Apply only if you have eCWorks software for EMR;
  • All aspects of front office, check in, check out, insurance verification, heavy phones;
  • Follow up Appointments with Patients;
  • Consistency and Accurate EMR systems, computer savvy;
  • Dedicated to patient-centered care;
  • Various clerical duties assigned by front office manager;
  • Math test REQUIRED;
  • Knowledge of eClinicalWorks or EMA.


  • High school diploma or equivalent;
  • Be flexible with your hours;
  • Organized;
  • Must be authorized to work in the United States;
  • Certified Medical Assistant in state(s) of employment;
  • Team player attitude, energetic, with a focus on excellent customer service;
  • Basic understanding of medical terms and processes, including HIPAA regulations, insurance registration, etc;
  • Excellent telephone skills;
  • Experience in customer service and be able to assist patients in a friendly and courteous manner;
  • Previous experience with Medical Manager, Medisoft or other medical software preferred;
  • Must be proficient in Word and Excel;
  • Experience in the field of substance use disorders preferred, but not required;
  • Time management skills;
  • Ability to travel to assigned CMS sites;
  • Excellent communication skills and organization to coordinate amongst several offices to provide outstanding patient care.