Insurance Biller

Insurance Biller Job Description Template

Our company is looking for a Insurance Biller to join our team.

Responsibilities:

  • Monitor and complete activities in Epic;
  • Monitor, research, and respond to emails in Outlook;
  • Attend pre-renewal meetings and process special handling and complex bills;
  • Record, store, and maintain accounting information in either written form or by electronic filing system;
  • May generate reports, other records, handle paperwork and perform day-to-day administrative tasks;
  • Answer billing hotline to assist office with billing inquiries;
  • Process Agency Bill billings including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees;
  • Communicate with the Field Office on billing activities that are unclear;
  • Reconcile/Resolve outages to the Ledger caused by the billing process;
  • Perform quality checks on other billers.

Requirements:

  • Ability to read and understand work related documents;
  • Know and demonstrate accounting and bookkeeping principles and practices;
  • Detail oriented;
  • Successfully demonstrates the principles and processes for providing customer service, including quality service standards;
  • The ability to apply general rules to specific problems to come up with logical answers;
  • Ability to work effectively under stress or time constraint;
  • Ability to demonstrate strong professional communication skills, both oral and written;
  • Ability to work well in teams;
  • The ability to focus/concentrate to deliver expected work products, even while performing a task over a period of time;
  • Ability to perform basic mathematical functions using a calculator or computer.