Licensed Optician Job Description Template
Our company is looking for a Licensed Optician to join our team.
Responsibilities:
- Attain sales goals established by management team while complying with company and local policies and procedures;
- Verify that the lenses have been ground to specifications;
- Assists patients and customers with the choice of frames: choose eyewear to best fit their budgetary requirements;
- Measure, fit, and adapt lenses and frames for client according to written optical prescription or specification;
- Determine clients’ current lens prescriptions, when necessary, using lensometers or lens analyzers and clients’ eyeglasses;
- Arrange and maintain displays of optical merchandise;
- Maintain records of customer prescriptions, work orders, and payments;
- Obtain and review medical history and/or records from patient;
- Understands back-up protocol for processing patients in the event of system outages;
- Repair damaged frames;
- Recommend specific lenses, and lens coatings to suit patient needs;
- Develop professional business relationships with other associates and Doctors;
- Attainment of plan sales goal and comp store sales growth;
- Effectively train and develop associates to consistently provide a patient care focused experience;
- Manage gross margin, in accordance with Company standards.
Requirements:
- Ability to provide enthusiastic and concise communication to meet/exceed patient expectations;
- Ability to present and implement decisive and creative solutions to opportunities to grow the business;
- Foster positive and results-oriented associate and doctor relationships;
- Attention to detail and follow-up;
- Willingness to take calculated risks;
- Ability to manage priorities through adaptability and flexibility;
- At least 3 or more years of related work experience as an Optician, dispensing contact lenses and glasses;
- Demonstrated ability to deliver an outstanding experience during direct interaction with patients;
- State licensure or certification by a nationally-recognized opticianry association as an optician. EDUCATION;
- Ability to recruit and select associates and doctors;
- Success in store merchandising and attention to detail;
- Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates;
- Abilities to multi-task and delegate to maximize patient interaction;
- Experience with personal computers preferred;
- Ability to sell through use of sales skills and accountability for sales results.