Patient Care Specialist

Patient Care Specialist Job Description Template

Our company is looking for a Patient Care Specialist to join our team.


  • Maintain an organized and clean store;
  • Manage the visitor log;
  • Suggesting dosage starting points for new patients;
  • Help patients make the right choices by knowing how the different methods of cannabis affect patients differently;
  • Ensure security measures and safety compliance for the store;
  • Assist in verifying the accuracy of orders when being delivered;
  • Reporting of employee issues or patient situations;
  • Correct cash handling;
  • Maintenance of hard copy files (when required);
  • Verification of proper paperwork, documentation and ID for patients.


  • Retail experience mandatory;
  • 1 – 5 years’ experience in customer service;
  • Excellent customer service skills;
  • High Energy, Patient Focused, Compassionate;
  • Ability to learn and understand cannabinoids and how they interact with the human body;
  • High school diploma or equivalent;
  • Ability to work effectively with employees, management, patients, governmental agencies, community members and the general public.