Fire Alarm Technician Job Description Template
Our company is looking for a Fire Alarm Technician to join our team.
Responsibilities:
- Managing customer escalations;
- Attend Weekly Meetings;
- Complete reports on time, including service paperwork, inventory log, time card and weekly expense reports;
- Work with local jurisdiction (fire marshal) to ensure code compliance;
- Perform system inspections, service call, and programming, and on – call for emergency service duties as experience permits;
- Troubleshoot and resolve issues with fire alarm systems;
- Exhibit excellent customer service;
- Complete vehicle reports in a timely manner;
- Read and interpret blueprints;
- Maintain accurate truck inventory;
- Provide customer technical support as needed;
- Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals;
- Ensure our customers and end-users have a positive experience working with Mircom;
- Provide operational training to end-users;
- Complete and return inspection reports in a timely manner.
Requirements:
- Strong attention to detail;
- NICET II or higher (or willing to obtain certification within first year of employment);
- Mechanically inclined;
- Electronics diploma or equivalent from accredited college/university or documented and demonstrated trade qualification;
- NICET Certification in Fire Alarms and S-98;
- Competency in Microsoft Word and Excel is an asset;
- Ability to lift equipment and tools up to 70lbs and climb ladders and scaffolding;
- Ability to communicate in English both verbally and in writing;
- Working knowledge of test equipment such as a digital multimeter;
- Experience working as a fire alarm and security technician for a minimum of 3 years;
- Electrical construction knowledge and good work ethics;
- Strong work ethic and integrity;
- Proficient in the use of personal computer programs such as Word, Excel, and Outlook;
- Ability to communicate both verbally and in writing;
- Familiar with NFPA codes and standards.