Master Technician

Master Technician Job Description Template

Our company is looking for a Master Technician to join our team.


  • Maintain company directed productivity, training development plan, and comeback performance levels;
  • Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician);
  • Maintain an organized and neat shop;
  • Keep store management aware of mechanical repair problems as they occur;
  • Documents all work performed and recommended on the repair order;
  • Examines assigned vehicle to determine if further safety or service work is required or recommended;
  • Road tests vehicles when required or refers to the test technician;
  • Supervises work of any apprentice technicians as assigned;
  • Communicate with parts department to obtain needed parts;
  • Keep shop area neat and clean;
  • Participates in manufacturer-sponsored training programs, schools, and events;
  • Diagnoses cause of any malfunction and performs repair;
  • Keeps abreast of manufacturer technical bulletins;
  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards;
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.


  • 1-2 years of related experience in the automotive service environment;
  • Strong verbal communication skills;
  • Valid driver’s license;
  • Ability to work Days, Nights, Weekends, Holidays;
  • 2-4 years related experience and/or training; or equivalent combination of education and experience;
  • Team player with a positive attitude;
  • Ability to work alone, self motivate and manage one’s own time;
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule form;
  • Physical ability to use computer hardware/software;
  • Maintain stall in an orderly and clean manner;
  • Ensures that customer’s cars are kept clean;
  • Knowledge in all aspects of automotive repair and maintenance;
  • Fast learner;
  • Ability to read and comprehend written instructions and information;
  • Excellent customer service skills.