POS Support Technician Job Description Template
Our company is looking for a POS Support Technician to join our team.
Responsibilities:
- Install software and hardware at client sites;
- Setup, configure, and test hardware and software components;
- Provide telephone, remote, and on-site support for clients in order to provide quick resolution to problems;
- Maintain technical knowledge related to our suite of hardware and software product lines;
- Provide training to clients regarding software, hardware, and troubleshooting techniques.
Requirements:
- Expertise in Microsoft Office, various Windows operating systems, and networking;
- Must be willing to work some evenings and weekends as part of an emergency on-call rotation;
- Good written and oral skills;
- Valid Driver’s License / Valid Auto Insurance;
- Must be able to pass a Criminal Background Check;
- Ability to manage and prioritize multiple tasks while in the office or in the field;
- Reliable vehicle (to be used daily for business);
- Prefer experience in Food & Beverage POS industry and/or camera installations;
- Experience in configuration, installation, training and support of hardware or software products.