Account Manager, End User

Account Manager, End User Job Description Template

Our company is looking for a Account Manager, End User to join our team.


  • Proactively collaborates with the North America Regional Industry Managers;
  • Negotiates contract terms and conditions (T&Cs), pricing, discounts and allowances;
  • Maintains accurate assessment of target and opportunity funnel within the Dynamics Customer Relationship Management system;
  • Owns the account strategy within assigned accounts and communicates to extended teams on an account by account basis;
  • Obtains agreements and prices to support the proposal effort;
  • Provides application knowledge and industry expertise. Manages sales activities according to Rockwell Automation’s outcome-based selling methodology;
  • Teams with corporate Contracts and Negotiations group to come to terms with customers;
  • Establishes executive level relationships within the customer base and understands customer processes, business drivers and organizational model;
  • Brings the right resources to the table to impact the customer’s decision process and presents solutions to the customer;
  • Supports customer/internal account reviews;
  • Sets and helps manage internal/external partner expectations.


  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening;
  • Valid driver’s license;
  • Ability to travel locally greater than 50% of time;
  • Experience working with all levels of an industrial automation plant (customer) including VPs, plant engineers and OEM machine builders;
  • Bachelor’s degree or equivalent experience;
  • Bachelor of Science degree in an Engineering discipline or Operations Management. Additional business-related degree/experience preferred.