Automotive Express Service Advisor Job Description Template
Our company is looking for a Automotive Express Service Advisor to join our team.
Responsibilities:
- Ability to work under pressure and handle a busy workload under sometimes stressful conditions;
- Have some experience in Customer Service/ Sales, ideally in automotive;
- Love to help people and find ways to create happy customers;
- Ability to multi-task and work in a fast paced enviornment;
- Have a naturally happy and outgoing demeanor;
- Ability to operate both standard and automatic vehicles;
- Work alongside your dealership peers to create an exceptional customer experience geared to drive customer loyalty and retention;
- Previous experience at “quicky” lube shops, department store auto shops or dealerships could qualify you immediately;
- Self-motivated and enthusiastic presence in a team environment;
- Be a great teammate to your co-workers, always willing to go above and beyond;
- Report to management any circumstances that compromise the integrity of the dealership;
- Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly, compassionately, and timely.
Requirements:
- Exceptional customer service and communication skills are a must;
- Must be able to pass pre-employments screens (Background & Drugs);
- Must have a valid driver’s license and good driving record.