Brand Ambassador

Brand Ambassador Job Description Template

Our company is looking for a Brand Ambassador to join our team.

Responsibilities:

  • Building rapport with customers and vendors;
  • Cold Calling;
  • Data entry;
  • Sample JJ’s sandwiches throughout the community;
  • Familiarizing yourself with the product company’s mission, vision, and goals;
  • Build lasting relationships with customers by delivering first call resolution and taking ownership of every scenario;
  • Handle inbound calls; greet customers in a timely, professional and engaging manner;
  • Access Facebook pages for each brand on a regular basis to stay abreast of launches and campaigns;
  • Set up, execute, and break down events, which would require lifting up to 50 lbs;
  • Traveling to and from retail locations;
  • Keep proper channels of communication with management;
  • Keep kiosk clean;
  • Stock and tag inventory;
  • Process returns and exchanges;
  • Ensure proper merchandise presentation.

Requirements:

  • Friendly, approachable, and outgoing personality;
  • Excellent written and verbal communication skills;
  • Must be able to lift 50 lb;
  • Must be computer proficient;
  • Must have own vehicle, driver license, and auto insurance;
  • Requires bending, squatting, crawling, climbing, reaching;
  • Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds;
  • Requires the ability to communicate effectively using speech, vision and hearing;
  • Previous sales & marketing experience a plus;
  • Proficiency with Microsoft Office Product Suite, SAP knowledge a plus;
  • Experience in eCommerce, especially in the luxury retail sector preferred;
  • Knowledgeable and active in the Social Media channels (Facebook, Twitter, Blogs) communications/advertising program;
  • Reliable transportation;
  • Have an active driver’s license;
  • Must have night and weekend availability.