Care Promoter Job Description Template
Our company is looking for a Care Promoter to join our team.
Responsibilities:
- Measures and records patient vital signs; records patient interview and medical history;
- Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel;
- Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel;
- Performs other duties as assigned and modified at manager’s discretion;
- Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
Requirements:
- Must be detail-oriented to ensure accuracy of reports and data;
- Skilled in basic phone and computer operation;
- Spoken and written fluency in English;
- Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed;
- Ability to act calmly in busy or stressful situations;
- Ability to maintain effective and organized systems to ensure timely patient flow;
- Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families;
- Exceptional oral and written communication skills, time management skills and organizational skills;
- Mindset focused on resolving problems for patients and achieving team goals;
- Knowledge of medical products, terminology, services, standards, policies and procedures.