Client Services Manager, Home Care

Client Services Manager, Home Care Job Description Template

Our company is looking for a Client Services Manager, Home Care to join our team.

Responsibilities:

  • On-going evaluation and development of family care options with a focus in life improvement;
  • Daily evaluation of caregivers;
  • Be the eyes of the company in the field while coaching and teaching caregivers;
  • Provide feedback and direction to business owners regarding field operations.

Requirements:

  • Ambition to grow and advance beyond current position;
  • Demonstrated record of successfully taking on increased responsibility (goal achievement);
  • Bachelor’s Degree required;
  • Excellent communication and interpersonal skills;
  • Ability to manage financials and make strategic decisions without sacrificing people or level of care in the process;
  • College degree preferred but not required;
  • Experience managing 140 +/- employees in a dynamic, constantly changing environment;
  • 5+ years of progressive management experience with several years of multi-unit or multi-area management responsibilities;
  • Professional appearance and demeanor while not being flashy;
  • Strong computer skills required (electronic medical record);
  • Prior medical office or home care experience preferred;
  • Prior supervisory experience a plus;
  • Strong computer skills required.