Dental Office Manager Job Description Template
Our company is looking for a Dental Office Manager to join our team.
Responsibilities:
- Clinical and non-clinical supplies ordering;
- Office cleaning and maintenance;
- Verify practice invoices;
- Assist patients with applying for credit and other financial assistance;
- Bring a positive attitude to the team daily by encouraging staff and recognizing hard work;
- Set up and clean operatories if needed;
- Be honest and kind and find small ways to help your patients have a great day;
- Track and improve performance;
- Verify and update patient information;
- Give back to the community through service;
- Putting the patient first;
- Assist in making hiring decisions and help throughout recruitment process;
- Drive daily/monthly production;
- Knowledge of Solution Reach;
- Helps increase the daily/monthly reappointment rates for continuing care and treatment.
Requirements:
- Collect and post payments and record receipts;
- High school diploma or above;
- Schedule and confirm patient appointments and ensure the daily dental schedule is full;
- Process payments accounts receivable/payable;
- Respond to patient billing or financial inquiries;
- Computer proficiency and experience with Dentrix is a plus;
- Be able to multi-task and able to handle multiple phone lines in a fast-paced environment;
- Be able to greet and check in patients in a friendly manner;
- Excellent communication skills and exceptional interpersonal skills;
- Handle various office duties as assigned;
- Collect co-payments and verify insurance coverage.