Director of Ecommerce Job Description Template
Our company is looking for a Director of Ecommerce to join our team.
Responsibilities:
- Recommend and execute compelling web promotions and offerings to drive customer acquisition and engagement;
- Architect user experience and manage workflow of all Walker web platforms (web, email, social);
- Identify business needs, develop project requirements and other documentation as required;
- Lead development of internal processes for content management, product development and continuous improvement;
- Serve as thought leader, identifying new revenue opportunities through research, business unit feedback and sales performance analysis;
- Research industry trends, seeking opportunities to bridge gaps in business objectives, pushing the business forward to exceed financial targets;
- Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives;
- Generate and implement new sales and marketing initiatives to increase eCommerce sales and profitability;
- Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns;
- Identify new areas of eCommerce opportunity beyond current organizational thinking;
- Build and direct a cohesive team of internal and external personnel to effectively develop eCommerce solutions;
- Proven leadership of large eCommerce projects;
- Experience with B2C or B2B eCommerce depending on your focus;
- Extensive knowledge of e-commerce technology and sophisticated analytics;
- Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into eCommerce projects.
Requirements:
- Bachelor’s degree is required (preferrably in CS, Marketing, or a related field);
- A strong track record showing a bias for action and “can-do” attitude;
- 10+ years of experience with a minimum of 5 years of management experience;
- Strong Presentation, oral and written communication skills required;
- Free parking;
- Own equity in the company – every employee is a stakeholder in our future;
- Excel in strategy and planning skills, budget and P/L management;
- Expertise of emerging E-commerce tools and technologies;
- Strong analytical skills and data-driven thinking;
- Deep experience optimizing SEO, CRO, PPC, ROI Analytics, digital marketing, and email marketing;
- MUST HAVE advanced contemporary or luxury/premium experience;
- we think about ingredient labels;
- Must have experience with evaluating and migrating platforms;
- Experience managing and mentoring direct report(s) and a track record of helping more junior team members develop and excel;
- Proven depth-of-knowledge in eCommerce (specifically Amazon).