Director of Infrastructure Job Description Template
Our company is looking for a Director of Infrastructure to join our team.
Responsibilities:
- Evaluates vendor cost and quality of services;
- Work with security to implement resources securely;
- Manage infrastructure lifecycles;
- Communicate and validate product architecture with peers, partners and stakeholders;
- Lead the design and implementation of system architecture and interfaces using industry best practice;
- Develop reporting metrics, dashboards and status reports, including performance against SLAs;
- Ensure the needed level of infrastructure diagrams and documentation are produced and maintained;
- Lead the development of a library of deployable and documented scripts, processes, and procedures for cloud migration and operational tasks;
- Planning and execution of the IT OPEX budgeting process;
- Contribute to the design, documentation and testing of Business Continuity and Disaster Recovery planning as required;
- Forecast system demands and recommend upgrades, expansions and reconfigurations;
- Assist the team with project planning and other large collaboration efforts, while fostering an environment of open communication and problem solving;
- Work with internal and external stakeholders to obtain and translate requirements into technical implementations;
- Experience with cloud services for DevOps, Container/Orchestration, networking, security, data, and storage.
Requirements:
- Advanced degree in an IT, computer science or management related field;
- In-depth experience working with technologies including Microsoft Azure, .Net, SQL Server, Web Services, REST APIs, etc;
- Experience working in a multi-campus higher education environment;
- 10+ years’ experience delivering business-critical IT infrastructure that includes design, administration, implementation and management experience;
- 5+ years of experience in large, cross-functional teams influencing senior-level management and key stakeholders effectively across the organization;
- Formal training and/or current certifications in ITIL or ITSM;
- Relevant experience hosting client facing SaaS applications in both on-premise datacenter environments and public cloud;
- Excellent customer service skills, including both verbal and written interpersonal communication skills;
- Bachelor’s degree in information technology, computer science, or related field required;
- Strong working knowledge of currently accepted information security standards, guidelines and best practices;
- Advanced analytical, reporting, consulting, negotiating and meeting facilitation skills;
- Self-motivated and self-directed with the ability to work independently, with minimal supervision in a fast-paced, rapidly changing environment;
- Experience designing and implementing secure application hosting & Enterprise solutions that are compliant with data security standards;
- Superior process design and implementation skills;
- Advanced knowledge of IT Infrastructure technology standards, guidelines, and tools.