Director of IT Infrastructure Job Description Template
Our company is looking for a Director of IT Infrastructure to join our team.
Responsibilities:
- Work with internal and external stakeholders to obtain and translate requirements into technical implementations;
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance;
- Lead governance and automation efforts to minimize manual work and ensure transparency in all aspects of the IT infrastructure ecosystem;
- Provide guidance to technical teams regarding architectural and procedural best practices;
- Participates in budgeting process to ensure service agreements, equipment contracts and equipment contracts are budgeted for renewals;
- Oversee and develop continuous delivery framework and tools;
- Trains, supervises, assigns projects to and is responsible for hiring/termination of staff to maintain optimum performance of job duties;
- Manages a team of IT professionals to support, maintain and sustain the service levels set for the organization;
- Performs at or above the enterprise’s IT evaluation standards;
- Directs the design, development and implementation of IT standards and tools assuring alignment with the organization’s strategic vision and plans;
- Provide leadership to team by communicating vision, strategies and objectives to employees;
- Provide career counseling and professional development support;
- Fulfills Departmental requirements in terms of providing work coverage and administrative notification during periods of personal absence;
- Prepares and administers performance evaluations and recommends salary adjustments for staff;
- Participate in the development and implementation of processes that improve efficiency and enhance productivity.
Requirements:
- 3+ years working with cloud-based platforms (primarily Azure) in an enterprise environment;
- Must be able to demonstrate leadership of infrastructure change and transformation programs;
- 5+ years of experience in managing technology teams supporting complex infrastructures of 20+ locations and teams of 10+ technical resources;
- Experience with designing, implementing, or operating IT systems on leading enterprise platforms;
- Understanding of High Availability and Disaster Recovery principles;
- A strong understanding of Information/Application Security on premise and in the cloud;
- Understanding of cloud ecosystem and leading-edge cloud emerging technologies;
- Performance analysis, troubleshooting and remediation techniques;
- Bachelor’s degree required; Master’s in Computer Science, Healthcare, or Business preferred;
- Some Project Management experience helpful;
- 5+ years of experience in an IT Director/Manager role with strong customer service background (Healthcare and/or Academic industry required);
- Experience being a Leader and managing staff; Experience building project teams and driving change within an organization.